{"id":14164,"date":"2026-06-18T21:14:41","date_gmt":"2026-06-19T01:14:41","guid":{"rendered":"https:\/\/tcure.ca\/?page_id=14164"},"modified":"2026-07-08T13:10:46","modified_gmt":"2026-07-08T17:10:46","slug":"soutien","status":"publish","type":"page","link":"https:\/\/tcure.ca\/fr\/support\/","title":{"rendered":"Soutien"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row-full-width-before\"><\/div><div id=\"vc_row-6a518b4564f49\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid big-index top-block vc_custom_1781832639231 thegem-custom-6a518b4564f12611 vc_row-has-fill vc_row-o-content-top vc_row-flex gem-vc-background-overlay-container\"><script type=\"text\/javascript\">if (typeof(gem_fix_fullwidth_position) == \"function\") { gem_fix_fullwidth_position(document.getElementById(\"vc_row-6a518b4564f49\")); }<\/script><style>.thegem-custom-6a518b4564f12611 .gem-vc-background-overlay {background-color: #0000005E;}@media screen and (max-width: 1023px) {.thegem-custom-6a518b4564f12611.wpb_row {background-position: left center !important;}}@media screen and (max-width: 767px) {.thegem-custom-6a518b4564f12611.wpb_row {background-position: left center !important;}}@media screen and (max-width: 1023px) {.thegem-custom-6a518b4564f12611.wpb_row {background-size: cover !important;background-repeat: no-repeat !important;}}@media screen and (max-width: 767px) {.thegem-custom-6a518b4564f12611.wpb_row {background-size: cover !important;background-repeat: no-repeat !important;}}<\/style><div class=\"gem-vc-background-overlay\"><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6a518b45652182180\" ><div class=\"vc_column-inner thegem-custom-inner-6a518b456521a \"><div class=\"wpb_wrapper thegem-custom-6a518b45652182180\"><div id=\"fullwidth-block-6a518b45654fc\" class=\"fullwidth-block clearfix\"  style=\"padding-top: 120px;padding-bottom: 80px;\"><script type=\"text\/javascript\">if (typeof(gem_fix_fullwidth_position) == \"function\") { gem_fix_fullwidth_position(document.getElementById(\"fullwidth-block-6a518b45654fc\")); }<\/script><div class=\"fullwidth-block-inner\"><div class=\"container\"><div class=\"clearboth\"><\/div><style>#thegem-divider-6a518b456556d {margin-top: 20px !important;}<\/style><div id=\"thegem-divider-6a518b456556d\" class=\"gem-divider  \" style=\"\" ><\/div><div class=\"thegem-te-heading thegem-custom-6a518b456588b8963\" ><h1 id=\"thegem-heading-6a518b45657d3\" class=\"thegem-heading thegem-custom-heading-6a518b45657b82551 title-h1 vc_custom_1781831535864\" style=\"text-align: left;\" ><span class=\"colored\" style=\"color: #FFFFFF;\">Support that keeps you moving<\/span><\/h1><style type=\"text\/css\">#thegem-heading-6a518b45657d3 {margin: 0;}#thegem-heading-6a518b45657d3 {max-width: 500px;}#thegem-heading-6a518b45657d3 a:hover, #thegem-heading-6a518b45657d3 a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-heading.thegem-custom-heading-6a518b45657b82551{display: block!important;}}@media screen and (max-width: 767px) {.thegem-heading.thegem-custom-heading-6a518b45657b82551{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-heading.thegem-custom-heading-6a518b45657b82551{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-heading.thegem-custom-heading-6a518b45657b82551{position: relative !important;}}<\/style><div class=\"clearboth\"><\/div><style>#thegem-divider-6a518b456590b {margin-top: 40px !important;}<\/style><div id=\"thegem-divider-6a518b456590b\" class=\"gem-divider  hide-on-mobile\" style=\"\" ><\/div>\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1781831664027 subtitle-limit thegem-vc-text thegem-custom-6a518b4565b446172\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<div class=\"title-h4\" style=\"text-align: left;\"><span style=\"color: #ffffff;\">Have a question or running into an issue? Tell us what you need and our team will take care of it.<\/span><\/div>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a518b4565b446172{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a518b4565b446172{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a518b4565b446172{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a518b4565b446172{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<div class=\"clearboth\"><\/div><style>#thegem-divider-6a518b4565ccb {margin-top: 80px !important;}@media screen and (max-width: 1023px) and (min-width: 768px) {#thegem-divider-6a518b4565ccb {margin-top: 30px !important;}}@media screen and (max-width: 767px) {#thegem-divider-6a518b4565ccb {margin-top: 30px !important;}}<\/style><div id=\"thegem-divider-6a518b4565ccb\" class=\"gem-divider  hide-on-mobile\" style=\"\" ><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div id=\"vc_row-6a518b45660f7\" class=\"vc_row wpb_row vc_row-fluid thegem-custom-6a518b45660e17892\"><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6a518b45664297595\" ><div class=\"vc_column-inner thegem-custom-inner-6a518b456642c vc_custom_1769159809152\"><div class=\"wpb_wrapper thegem-custom-6a518b45664297595\"><div class=\"thegem-te-heading thegem-custom-6a518b45667988970\" ><h2 id=\"thegem-heading-6a518b4566702\" class=\"thegem-heading thegem-custom-heading-6a518b45666fd3385 title-h2 vc_custom_1781831676780\" style=\"text-align: left;\" ><span>Tell us how we can help.<\/span><\/h2><style type=\"text\/css\">#thegem-heading-6a518b4566702 {margin: 0;}#thegem-heading-6a518b4566702 a:hover, #thegem-heading-6a518b4566702 a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-heading.thegem-custom-heading-6a518b45666fd3385{display: block!important;}}@media screen and (max-width: 767px) {.thegem-heading.thegem-custom-heading-6a518b45666fd3385{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-heading.thegem-custom-heading-6a518b45666fd3385{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-heading.thegem-custom-heading-6a518b45666fd3385{position: relative !important;}}<\/style><\/div><\/div><\/div><\/div><div id=\"support\" class=\"vc_row wpb_row vc_row-fluid thegem-custom-6a518b4566aa94543\"><div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6a518b4566d775953\" ><div class=\"vc_column-inner thegem-custom-inner-6a518b4566d79 vc_custom_1769159686852\"><div class=\"wpb_wrapper thegem-custom-6a518b4566d775953\">\r\n\t\r\n\t\t<div class=\"wpb_text_column wpb_content_element  thegem-vc-text thegem-custom-6a518b4566fa18801\"  >\r\n\t\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\t<p style=\"text-align: center;\"><style id=\"wpforms-css-vars-14157\">\n\t\t\t\t#wpforms-14157 {\n\t\t\t\t--wpforms-field-border-color: #696969;\n--wpforms-field-border-color-spare: #696969;\n--wpforms-field-text-color: rgba(0, 0, 0, 0.7);\n--wpforms-label-color: rgba(0, 0, 0, 0.85);\n--wpforms-label-sublabel-color: rgba(0, 0, 0, 0.55);\n--wpforms-button-background-color: #2092ff;\n--wpforms-container-padding: 20px;\n--wpforms-container-border-width: px;\n--wpforms-background-color: rgba(0, 0, 0, 0);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 18px;\n--wpforms-label-size-line-height: 21px;\n--wpforms-label-size-sublabel-font-size: 16px;\n--wpforms-label-size-sublabel-line-height: 19px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: 0px 10px 20px 0px rgba(0, 0, 0, 0.1);\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-14157\"><form id=\"wpforms-form-14157\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"14157\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/fr\/wp-json\/wp\/v2\/pages\/14164?wpforms_form_id=14157\" data-token=\"ecfcbb963c6d134192e7575727560be1\" data-token-time=\"1783728965\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-14157-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-type=\"name\" data-field-id=\"0\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-14157-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" placeholder=\"First Name\" aria-errormessage=\"wpforms-14157-field_0-error\" required><label for=\"wpforms-14157-field_0\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-14157-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" placeholder=\"Last Name\" aria-errormessage=\"wpforms-14157-field_0-last-error\" required><label for=\"wpforms-14157-field_0-last\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">Last<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-14157-field_3-container\" class=\"wpforms-field wpforms-field-phone\" data-field-type=\"phone\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-14157-field_3\">Phone Number <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-14157-field_3\" class=\"wpforms-field-large wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][3]\" aria-label=\"Phone Number\" aria-errormessage=\"wpforms-14157-field_3-error\" required><\/div><div id=\"wpforms-14157-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-type=\"email\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-one-half wpforms-first\"><input type=\"email\" id=\"wpforms-14157-field_1\" class=\"wpforms-field-required wpforms-field-email-primary\" name=\"wpforms[fields][1][primary]\" spellcheck=\"false\" aria-errormessage=\"wpforms-14157-field_1-error\" required><label for=\"wpforms-14157-field_1\" class=\"wpforms-field-sublabel after\">Email<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"email\" id=\"wpforms-14157-field_1-secondary\" class=\"wpforms-field-email-secondary wpforms-field-required\" data-rule-confirm=\"#wpforms-14157-field_1\" name=\"wpforms[fields][1][secondary]\" spellcheck=\"false\" aria-errormessage=\"wpforms-14157-field_1-secondary-error\" required><label for=\"wpforms-14157-field_1-secondary\" class=\"wpforms-field-sublabel after\">Confirm Email<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-14157-field_35-container\" class=\"wpforms-field wpforms-field-radio wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"35\"><fieldset><legend class=\"wpforms-field-label\">Are you an existing client? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-14157-field_35\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_35_1\" name=\"wpforms[fields][35]\" value=\"Yes\" aria-errormessage=\"wpforms-14157-field_35_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_35_1\">Yes<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_35_2\" name=\"wpforms[fields][35]\" value=\"No\" aria-errormessage=\"wpforms-14157-field_35_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_35_2\">No<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-14157-field_4-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"text\" data-field-id=\"4\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-14157-field_4\">Business\/Organization Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-14157-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-14157-field_4-error\" required><\/div><div id=\"wpforms-14157-field_21-container\" class=\"wpforms-field wpforms-field-radio wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"21\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">How can we help? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-14157-field_21\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_21_1\" name=\"wpforms[fields][21]\" value=\"Domain registration, renewal, or transfer\" aria-errormessage=\"wpforms-14157-field_21_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_21_1\">Domain registration, renewal, or transfer<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_21_2\" name=\"wpforms[fields][21]\" value=\"Website down or showing an error\" aria-errormessage=\"wpforms-14157-field_21_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_21_2\">Website down or showing an error<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_21_3\" name=\"wpforms[fields][21]\" value=\"Website edits or updates\" aria-errormessage=\"wpforms-14157-field_21_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_21_3\">Website edits or updates<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_21_4\" name=\"wpforms[fields][21]\" value=\"Email not working or new setup\" aria-errormessage=\"wpforms-14157-field_21_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_21_4\">Email not working or new setup<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_21_5\" name=\"wpforms[fields][21]\" value=\"Billing, invoice, or payment\" aria-errormessage=\"wpforms-14157-field_21_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_21_5\">Billing, invoice, or payment<\/label><\/li><li class=\"choice-6 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_21_6\" name=\"wpforms[fields][21]\" value=\"Hosting, SSL, or security\" aria-errormessage=\"wpforms-14157-field_21_6-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_21_6\">Hosting, SSL, or security<\/label><\/li><li class=\"choice-8 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_21_8\" name=\"wpforms[fields][21]\" value=\"Other\" aria-errormessage=\"wpforms-14157-field_21_8-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_21_8\">Other<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-14157-field_22-container\" class=\"wpforms-field wpforms-field-radio wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"22\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">What do you need? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-14157-field_22\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_22_1\" name=\"wpforms[fields][22]\" value=\"Renew existing domain name\" aria-errormessage=\"wpforms-14157-field_22_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_22_1\">Renew existing domain name<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_22_2\" name=\"wpforms[fields][22]\" value=\"Register new  domain\" aria-errormessage=\"wpforms-14157-field_22_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_22_2\">Register new  domain<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_22_3\" name=\"wpforms[fields][22]\" value=\"Transfer domain to Technocure\" aria-errormessage=\"wpforms-14157-field_22_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_22_3\">Transfer domain to Technocure<\/label><\/li><li class=\"choice-8 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_22_8\" name=\"wpforms[fields][22]\" value=\"Transfer domain away\" aria-errormessage=\"wpforms-14157-field_22_8-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_22_8\">Transfer domain away<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-14157-field_30-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"text\" data-field-id=\"30\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-14157-field_30\">Domain name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-14157-field_30\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][30]\" aria-errormessage=\"wpforms-14157-field_30-error\" aria-describedby=\"wpforms-14157-field_30-description\" required><div id=\"wpforms-14157-field_30-description\" class=\"wpforms-field-description\">Use commas for multiple domains.<\/div><\/div><div id=\"wpforms-14157-field_23-container\" class=\"wpforms-field wpforms-field-radio wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"23\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">What are you seeing? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-14157-field_23\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_23_1\" name=\"wpforms[fields][23]\" value=\"Blank page\" aria-errormessage=\"wpforms-14157-field_23_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_23_1\">Blank page<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_23_2\" name=\"wpforms[fields][23]\" value=\"Error message\" aria-errormessage=\"wpforms-14157-field_23_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_23_2\">Error message<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_23_3\" name=\"wpforms[fields][23]\" value=\"Very slow\" aria-errormessage=\"wpforms-14157-field_23_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_23_3\">Very slow<\/label><\/li><li class=\"choice-8 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_23_8\" name=\"wpforms[fields][23]\" value=\"Can&#039;t reach site\" aria-errormessage=\"wpforms-14157-field_23_8-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_23_8\">Can't reach site<\/label><\/li><li class=\"choice-9 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_23_9\" name=\"wpforms[fields][23]\" value=\"Can&#039;t log into admin\" aria-errormessage=\"wpforms-14157-field_23_9-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_23_9\">Can't log into admin<\/label><\/li><li class=\"choice-11 depth-1 wpforms-other-choice\"><input type=\"radio\" id=\"wpforms-14157-field_23_11\" data-other-choice=\"true\" name=\"wpforms[fields][23]\" value=\"Other\" aria-errormessage=\"wpforms-14157-field_23_11-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_23_11\">Other<\/label><\/li><\/ul><input type=\"text\" id=\"wpforms-14157-field_23_other\" class=\"wpforms-other-input wpforms-field-required wpforms-field-medium wpforms-hidden\" name=\"wpforms[fields][23][other]\" disabled=\"disabled\" required><\/fieldset><\/div><div id=\"wpforms-14157-field_34-container\" class=\"wpforms-field wpforms-field-radio wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"34\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">What&#039;s the issue? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-14157-field_34\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_34_1\" name=\"wpforms[fields][34]\" value=\"Not secure \/ SSL warning\" aria-errormessage=\"wpforms-14157-field_34_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_34_1\">Not secure \/ SSL warning<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_34_2\" name=\"wpforms[fields][34]\" value=\"Site may be hacked\" aria-errormessage=\"wpforms-14157-field_34_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_34_2\">Site may be hacked<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_34_3\" name=\"wpforms[fields][34]\" value=\"Backup or restore\" aria-errormessage=\"wpforms-14157-field_34_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_34_3\">Backup or restore<\/label><\/li><li class=\"choice-8 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_34_8\" name=\"wpforms[fields][34]\" value=\"Performance\" aria-errormessage=\"wpforms-14157-field_34_8-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_34_8\">Performance<\/label><\/li><li class=\"choice-11 depth-1 wpforms-other-choice\"><input type=\"radio\" id=\"wpforms-14157-field_34_11\" data-other-choice=\"true\" name=\"wpforms[fields][34]\" value=\"Other\" aria-errormessage=\"wpforms-14157-field_34_11-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_34_11\">Other<\/label><\/li><\/ul><input type=\"text\" id=\"wpforms-14157-field_34_other\" class=\"wpforms-other-input wpforms-field-required wpforms-field-medium wpforms-hidden\" name=\"wpforms[fields][34][other]\" disabled=\"disabled\" required><\/fieldset><\/div><div id=\"wpforms-14157-field_25-container\" class=\"wpforms-field wpforms-field-textarea wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"textarea\" data-field-id=\"25\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-14157-field_25\">Describe the changes <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-14157-field_25\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][25]\" aria-errormessage=\"wpforms-14157-field_25-error\" aria-describedby=\"wpforms-14157-field_25-description\" required><\/textarea><div id=\"wpforms-14157-field_25-description\" class=\"wpforms-field-description\">Tell us what to change and where \u2014 e.g. update text on the homepage, swap a photo, change hours or prices, add a new page or section, fix a broken link.<\/div><\/div><div id=\"wpforms-14157-field_29-container\" class=\"wpforms-field wpforms-field-textarea wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"textarea\" data-field-id=\"29\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-14157-field_29\">Describe the email issue <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-14157-field_29\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][29]\" aria-errormessage=\"wpforms-14157-field_29-error\" aria-describedby=\"wpforms-14157-field_29-description\" required><\/textarea><div id=\"wpforms-14157-field_29-description\" class=\"wpforms-field-description\">Can't send, can't receive, need a new mailbox, password reset, setup on a new device, etc.<\/div><\/div><div id=\"wpforms-14157-field_26-container\" class=\"wpforms-field wpforms-field-file-upload wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"file-upload\" data-field-id=\"26\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-14157-field_26\">Files\/images to include (optional)<\/label><div\n\t\tclass=\"wpforms-uploader \"\n\t\tdata-field-id=\"26\"\n\t\tdata-form-id=\"14157\"\n\t\tdata-input-name=\"wpforms_14157_26\"\n\t\tdata-extensions=\"jpg,jpeg,jpe,gif,png,bmp,tiff,tif,webp,avif,ico,heic,heif,heics,heifs,asf,asx,wmv,wmx,wm,avi,divx,mov,qt,mpeg,mpg,mpe,mp4,m4v,ogv,webm,mkv,3gp,3gpp,3g2,3gp2,txt,asc,c,cc,h,srt,csv,tsv,ics,rtx,css,vtt,mp3,m4a,m4b,aac,ra,ram,wav,x-wav,ogg,oga,flac,mid,midi,wma,wax,mka,rtf,pdf,class,tar,zip,gz,gzip,rar,7z,psd,xcf,doc,pot,pps,ppt,wri,xla,xls,xlt,xlw,mpp,docx,docm,dotx,dotm,xlsx,xlsm,xlsb,xltx,xltm,xlam,pptx,pptm,ppsx,ppsm,potx,potm,ppam,sldx,sldm,onetoc,onetoc2,onepkg,oxps,xps,odt,odp,ods,odg,odc,odb,odf,wp,wpd,key,numbers,pages,ttf,ttf1,ttf2,ttf3,eot,woff,woff2,woff21,svg,json\"\n\t\tdata-max-size=\"134217728\"\n\t\tdata-max-file-number=\"1\"\n\t\tdata-post-max-size=\"134217728\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg  viewBox=\"0 0 640 640\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M352 173.3L352 384C352 401.7 337.7 416 320 416C302.3 416 288 401.7 288 384L288 173.3L246.6 214.7C234.1 227.2 213.8 227.2 201.3 214.7C188.8 202.2 188.8 181.9 201.3 169.4L297.3 73.4C309.8 60.9 330.1 60.9 342.6 73.4L438.6 169.4C451.1 181.9 451.1 202.2 438.6 214.7C426.1 227.2 405.8 227.2 393.3 214.7L352 173.3zM320 464C364.2 464 400 428.2 400 384L480 384C515.3 384 544 412.7 544 448L544 480C544 515.3 515.3 544 480 544L160 544C124.7 544 96 515.3 96 480L96 448C96 412.7 124.7 384 160 384L240 384C240 428.2 275.8 464 320 464zM464 488C477.3 488 488 477.3 488 464C488 450.7 477.3 440 464 440C450.7 440 440 450.7 440 464C440 477.3 450.7 488 464 488z\"\/>\n\t\t<\/svg>\n\n\t\t<span class=\"modern-title\">\n\t\t\t\t\t\t\tDrag &amp; Drop Files, \t\t\t\t<span>Choose Files to Upload<\/span>\n\t\t\t\t\t<\/span>\n\n\t\t\t<\/div>\n<\/div>\n\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-14157-field_26\"\n\t\tname=\"wpforms_14157_26\" \t\tvalue=\"\">\n<\/div><div id=\"wpforms-14157-field_31-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"text\" data-field-id=\"31\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-14157-field_31\">Invoice or order number <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-14157-field_31\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][31]\" aria-errormessage=\"wpforms-14157-field_31-error\" required><\/div><div id=\"wpforms-14157-field_32-container\" class=\"wpforms-field wpforms-field-textarea wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"textarea\" data-field-id=\"32\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-14157-field_32\">Describe the billing issue <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-14157-field_32\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][32]\" aria-errormessage=\"wpforms-14157-field_32-error\" aria-describedby=\"wpforms-14157-field_32-description\" required><\/textarea><div id=\"wpforms-14157-field_32-description\" class=\"wpforms-field-description\">Question about a charge, update payment method, missing receipt, refund request, etc.<\/div><\/div><div id=\"wpforms-14157-field_28-container\" class=\"wpforms-field wpforms-field-radio wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"28\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Priority <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-14157-field_28\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_28_1\" name=\"wpforms[fields][28]\" value=\"High\" aria-errormessage=\"wpforms-14157-field_28_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_28_1\">High<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_28_2\" name=\"wpforms[fields][28]\" value=\"Medium\" aria-errormessage=\"wpforms-14157-field_28_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_28_2\">Medium<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-14157-field_28_3\" name=\"wpforms[fields][28]\" value=\"Low\" aria-errormessage=\"wpforms-14157-field_28_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_28_3\">Low<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-14157-field_2-container\" class=\"wpforms-field wpforms-field-textarea wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"textarea\" data-field-id=\"2\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-14157-field_2\">Anything else we should know? (optional)<\/label><textarea id=\"wpforms-14157-field_2\" class=\"wpforms-field-medium\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-14157-field_2-error\" ><\/textarea><\/div><div id=\"wpforms-14157-field_33-container\" class=\"wpforms-field wpforms-field-textarea wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"textarea\" data-field-id=\"33\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-14157-field_33\">Describe your support request <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-14157-field_33\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][33]\" aria-errormessage=\"wpforms-14157-field_33-error\" required><\/textarea><\/div><div id=\"wpforms-14157-field_17-container\" class=\"wpforms-field wpforms-field-gdpr-checkbox\" data-field-type=\"gdpr-checkbox\" data-field-id=\"17\"><label class=\"wpforms-field-label\">Consent <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><ul id=\"wpforms-14157-field_17\" class=\"wpforms-field-required\"><li class=\"choice-1\"><input type=\"checkbox\" id=\"wpforms-14157-field_17_1\" name=\"wpforms[fields][17][]\" value=\"I agree to be contacted by Technocure Inc. and accept the &lt;a href=&quot;https:\/\/tcure.ca\/privacy-policy\/&quot; target=&quot;_blank&quot;&gt;Privacy Policy&lt;\/a&gt; and &lt;a href=&quot;https:\/\/tcure.ca\/terms\/&quot; target=&quot;_blank&quot;&gt;Terms of Use&lt;\/a&gt;.\" aria-errormessage=\"wpforms-14157-field_17_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_17_1\">I agree to be contacted by Technocure Inc. and accept the <a href=\"https:\/\/tcure.ca\/privacy-policy\/\" target=\"_blank\">Privacy Policy<\/a> and <a href=\"https:\/\/tcure.ca\/terms\/\" target=\"_blank\">Terms of Use<\/a>.<\/label><\/li><\/ul><\/div><div id=\"wpforms-14157-field_19-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-type=\"checkbox\" data-field-id=\"19\"><fieldset><legend class=\"wpforms-field-label\">SMS Consent<\/legend><ul id=\"wpforms-14157-field_19\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-14157-field_19_1\" name=\"wpforms[fields][19][]\" value=\"I agree to receive SMS messages from Technocure Inc. including appointment reminders and promotional offers. Message frequency varies. Msg &amp; data rates may apply. Reply STOP to unsubscribe. View our &lt;a href=&quot;https:\/\/tcure.ca\/privacy-policy\/&quot; target=&quot;_blank&quot;&gt;Privacy Policy&lt;\/a&gt;.\" aria-errormessage=\"wpforms-14157-field_19_1-error\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-14157-field_19_1\">I agree to receive SMS messages from Technocure Inc. including appointment reminders and promotional offers. Message frequency varies. Msg &amp; data rates may apply. Reply STOP to unsubscribe. View our <a href=\"https:\/\/tcure.ca\/privacy-policy\/\" target=\"_blank\">Privacy Policy<\/a>.<\/label><\/li><\/ul><\/fieldset><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v2\" ><div class=\"g-recaptcha\" data-sitekey=\"6LfOBiEqAAAAANGY_AmiEZPDNRF1mRGZxT7Uo2nC\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-recaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"14157\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/tcure.ca\/fr\/wp-json\/wp\/v2\/pages\/14164\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-14157\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img src=\"https:\/\/tcure.ca\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/p>\n\r\n\t\t\t<\/div>\r\n\t\t\t<style>@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a518b4566fa18801{display: block!important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a518b4566fa18801{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-vc-text.thegem-custom-6a518b4566fa18801{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-vc-text.thegem-custom-6a518b4566fa18801{position: relative !important;}}<\/style>\r\n\t\t<\/div>\r\n\t\r\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width-before\"><\/div><div id=\"vc_row-6a518b456d114\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1590136557028 thegem-custom-6a518b456d0e15232 vc_row-has-fill\"><script type=\"text\/javascript\">if (typeof(gem_fix_fullwidth_position) == \"function\") { gem_fix_fullwidth_position(document.getElementById(\"vc_row-6a518b456d114\")); }<\/script>\n<style>\n#vc_row-6a518b456d114 .vc_row > .wpb_column {\n    z-index: 10;\n}\n#vc_row-6a518b456d114 .wpcf7-form .gem-button {\n    background-color: #ff237c;\n    font-size: 16px;\n    border-radius: 0;\n}\n#vc_row-6a518b456d114 .wpcf7-form .gem-button:hover {\n    background-color: #3c3950; \n}\n#vc_row-6a518b456d114 .wpcf7-form input.wpcf7-text, \n#vc_row-6a518b456d114 .wpcf7-form input.wpcf7-email,\n#vc_row-6a518b456d114 .wpcf7-form textarea {\n     border: none;\n     background-color: #f0f3f2;\n}\n\n<\/style>\n<div class=\"wpb_column vc_column_container vc_col-sm-12 thegem-custom-6a518b456d34f8139\" ><div class=\"vc_column-inner thegem-custom-inner-6a518b456d351 vc_custom_1589195295784\"><div class=\"wpb_wrapper thegem-custom-6a518b456d34f8139\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid thegem-custom-6a518b456d67d553 custom-inner-column-6a518b456d689\" ><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-sm vc_hidden-xs thegem-custom-6a518b456d8967688\"><div class=\"vc_column-inner thegem-custom-inner-6a518b456d898 \"><div class=\"wpb_wrapper thegem-custom-6a518b456d8967688\"><div class=\"centered-box gem-image-centered-box\" ><div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-centered  thegem-custom-6a518b456d9545027\"  style=\"\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/tcure.ca\/wp-content\/uploads\/2024\/02\/Technocure-new-icons.png\" alt=\"Technocure Digital Solutions\"\/><\/div><style type=\"text\/css\">.thegem-custom-6a518b456d9545027.gem-image a:hover img {filter: brightness( 100% ) contrast( 100% ) saturate( 100% ) blur( 0px ) hue-rotate( 0deg );}<\/style><\/div><\/div><div class=\"clearboth\"><\/div><style>#thegem-divider-6a518b456ddde {margin-top: 30px !important;}<\/style><div id=\"thegem-divider-6a518b456ddde\" class=\"gem-divider  \" style=\"\" ><\/div>\r\n<div class=\"wpb_gmaps_widget wpb_content_element\">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t<div class=\"wpb_map_wraper \">\r\n\t\t\t<iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2792.856780063956!2d-73.65165342259058!3d45.57331862614973!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x4cc91f8afa6d0995%3A0x17cb615e9b318ba4!2sTechnocure%20Digital%20Solutions!5e0!3m2!1sen!2sca!4v1708333035996!5m2!1sen!2sca\" width=\"600\" height=\"480\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14164","page","type-page","status-publish"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Need help with your domain, website, email, hosting, or billing? Technocure clients can submit a support request here and our team responds quickly.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/tcure.ca\/fr\/support\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 4.9.10\" \/>\n\n\t\t<!-- Google tag (gtag.js) --> <script async src=\"https:\/\/www.googletagmanager.com\/gtag\/js?id=G-VYBHJY63G2\"><\/script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-VYBHJY63G2'); <\/script>\n\t\t<meta property=\"og:locale\" content=\"fr_CA\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Technocure Digital Solutions - Your Growth, Our Mission\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Client Support | Technocure Digital Solutions\" \/>\n\t\t<meta property=\"og:description\" content=\"Need help with your domain, website, email, hosting, or billing? 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